Kokoriko is the latest fast / casual restaurant concept to arrive in the USA.
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Which are your most profitable tables?
Continue reading "Table talk" »

No matter where it is, it's important that your restaurant has curb appeal.
Continue reading "Curb appeal" »

One evening, your server goes to a guest and asks him what he'd like to order ...
Continue reading "Now, please" »

For cost-effective advertising, a simple postcard campaign can work wonders. A well-designed card can say such a lot about you and your business.
Continue reading "A 'simple' postcard campaign" »
Finding and selecting the right staff is one of the most important tasks a restaurant owner faces. This is especially true for a start up.
Continue reading "Staff selection" »

The importance of food storage can't be emphasised enough. Storage losses aren't always apparent but can lose a restaurant a great deal of money.
Continue reading "Kitchen storage" »

Stock images can be very useful - especially for start up businesses. But if you're using stock images - beware.
Continue reading "Stock images - be careful" »
AIS Media recently conducted a poll which showed that a huge 89% of consumers research a restaurant online before deciding to visit. Is your website reflecting your restaurant properly?
Continue reading "How's your restaurant website?" »
In the old days, a start up checklist was a bunch of pieces of paper. Then came Excel and most start ups used this to chart and plan their opening. But come on, we're in the 21st. century, organizing your start up is simple using online tools.
Continue reading "Online tools to organize your start up" »
There are some very dishonest people out there and many restaurants are at their most vulnerable in the first few weeks after opening.
Continue reading "Start up - the riskiest time for staff theft" »
You'd be unlikely to open your doors without having trained your staff in impeccable customer service. But don't overlook having a policy in place so that staff know how to deal with customer requests.
Continue reading "Start up customer service - get the plan in place" »
When you open your restaurant, you want the world - or at least, your local piece of the world - to know about it. Your design company will work with you.
Continue reading "Stick to your marketing plan." »