And customer service will be the theme of the day. That, or lack thereof in the case of our hosting company and they seem to be the only thing that causes me to rant these days.
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98 entries categorized "Web"
December 20, 2010
July 30, 2010
It might be an idea to think....
... before you send out a newsletter or reply to a ticket. Yes, these ARE related if you can bear with me for just a minute.
July 16, 2010
Sponsorship - a two way street
Not just that, but it's a relationship too. Just like my cute little gears above. Ask not, to paraphrase for a moment, what your sponsor can do for you, but what you can do for your sponsor.
July 14, 2010
Here we go again...
It seems all my recent rants have been about Twitter and I'm sorry, I'm at it again.
March 03, 2010
What would Virgin do?
Grudgingly, I have to admit that Richard Branson is probably a more astute business person than me.
February 17, 2010
Time - running away again
A few minutes ago, I wrote "I can't believe it's Wednesday". Actually, it just seemed like a few minutes ago - it was last Wednesday. Time is doing its thing again ...
February 03, 2010
Tempus ... it really does fugit
I can't believe it's Wednesday. Actually, I can't believe it's February. And, as someone who was born in a remarkably nondescript decade, I can hardly believe it's 2010.
February 02, 2010
Bouquet for Six Apart
TSDG clients will know that, when we're asked which blogging service to use, we recommend Typepad.
January 29, 2010
Tweet of the year
I know it's only January but this certainly qualifies as the tweet of the year so far....
January 18, 2010
Open letter to an oik ...
Is oik a British English word? Probably. Anyway, even if you're not English, it's one of those nice onomato-wotsit words so you'll know what I mean.
October 08, 2009
Links going to strange places
We all know that when people visit your website it's a privilege. So why are people so intent on confusing those valuable visitors?
October 07, 2009
Oh dear, the internet is for young people ... again
It's a shame that I have to rant about this as much as I do.
Continue reading "Oh dear, the internet is for young people ... again " »
Why we say no to dropdowns
I've ranted before about our reaction when we're asked to do something that just isn't a good idea.
September 20, 2009
Great article about content for your website
A huge challenge for any company creating a website is that of copy.
Continue reading "Great article about content for your website" »
September 09, 2009
A scroll too far
There are lots of signs that you're getting old...
August 21, 2009
"Just a quick change"
I know that clients get frustrated because we insist on a signed-off, completed blueprint before we build a website.
August 14, 2009
If YOU are the registrant ...
... of your domain name, then YOU are the only person who can make changes to your domain status. Why is this so hard to understand???
August 07, 2009
Those funky characters
You'll have seen it sometimes on websites.
July 23, 2009
"But I read it on the internet"
You've no idea how many times I've heard that. As if it's gospel.
July 22, 2009
Base page creation
Just to avoid confusion, I thought I'd have a rant about the difference between base page design and base page creation.
July 15, 2009
Er... this is the twenty first century
I have ranted before about clients who want to do things that are, shall we say, ill-advised.
July 13, 2009
Think before you order that domain name
Another great list found on the internet. As usual with lists, the list is in bold and my comments are underneath.
Continue reading "Think before you order that domain name" »
Size matters again
It's a funny thing - we all know that the marketing materials we produce reflect our company. And whether we like to admit it or not, people are affected subliminally by marketing materials, including websites.
July 09, 2009
That contact link
A client recently came to us for a new website.
July 07, 2009
It's like a cake...
Recently, in a rant about several topics, I said that creating a website which is search engine-friendly is a bit like making an excellent cake.
July 06, 2009
No, we can't write your copy
Sometimes, we are expected by our clients to write the copy for their websites or brochures.
July 03, 2009
Come to terms
Your terms and conditions, which are published on your website, are extremely important.
Site maps?
For the first time in years, a client's suggested navigation has included a site map. Should a website have a site map?
June 29, 2009
Content management software
Yes, it can save you time and money. What more do you want?
June 22, 2009
Your site needs a home page
Coincidentally two clients have said, in the last few days, that they DON'T want a home page on their site. This is foolish.
June 19, 2009
"Use the old stuff"
We have many clients who come to us for a new website. "My old website just isn't working for me" they say.
June 17, 2009
More blueprint stuff
June 11, 2009
Build software
If you are a TSDG website client, you'll have seen mention of the build software in your milestones.
June 10, 2009
Following the crowd?
Or are they following you?
That old telepathy problem again
Sorry, but we still haven't passed the telepathy conversation. I know that we should know what you're thinking. But we don't, strangely.
June 05, 2009
Junk mail again
Why do they waste their time? Why don't they check first?
Skip navigation
If TSDG is building your website, and we are blueprint stage, you will have seen the skip navigation link at the top of every page.
The latest email scam
It's pretty easy to see it's a scam, but just in case...
June 04, 2009
It's a bit steep
People here sometimes wonder how I find something to rant on about at this blog every day. All I have to do is sit here.
June 02, 2009
A word or two about HTML
Yes, pretty boring, I know. But it's the language websites use, like it or not.